Main Telephone: 757-410-2000
Toll Free:           866-562-3328
FAX:                  757-424-0409

Call Center Hours: 

M - Th:   9:30am - 5:30pm
Fri:         9:00am - 5:30pm
Sat:        9:00am - 1:00pm

 Hours of Operation: 

M - Th: 10:00am - 5:30pm
Fri:        9:00am - 5:30pm
Sat:       9:00am - 1:00pm

Mailing Address:

NAE Federal Credit Union
755 N. Battlefield Blvd.
Chesapeake, VA 23320

Credit Reporting Agencies:
To report Identity Theft please call one of the following telephone numbers:

Equifax:          800-525-6285
Experian:        888-397-3742
TransUnion:    800-680-7289

Lost / Stolen Cards:
Please call the following numbers for lost or stolen cards:

Credit Cards:  800-543-5073

Debit/ATM Cards: Please call BOTH 800-543-5073 and 800-472-3272

EZ CARD - VISA Credit Card On-Line HELP:  866-604-0380

Check Re-order:
You can re-order your checks through Clarke American. Your first order of checks must be made at one of our Branch Locations.

Bill Pay Questions?
For your convenience, Bill Pay Member Service is available by calling 800-790-2367.