Welcome to NAE FEDERAL CREDIT UNION
TAXPAYER ASSISTANCE INFORMATION
***FRAUD ALERT***Phishing Attack in Progress
DO NOT OPEN ANY eMAILS from: eNFACT Notifications [mailto:noreply@enfactnotifications.com] If you open by accident DO NOT CLICK ON ANY LINKS in this email. The email directs you to click on a link that takes you to a mock-Fiserv (FiServ is our Debit/ATM card processor) site that is presently believed to install malicious software to your computer. This may be a serious threat.
Please contact NAEFCU via FEEDBACK FORM on this website or call us if you have received this email.
VEHICLE LOAN PROMOTION
***FOR A LIMITED TIME ONLY***
***RATES AS LOW AS 3.75% UP TO 60 MONTHS!***
COME IN!
COMPLETE AN ONLINE APPLICATION!
CALL US!
Thank you to our Membership for voting us
AND
Honorable Mention!
LOONEY TUNES CHILD SAVINGS PROMOTION!
 NAEFCU is having a promotion to help your children save! We have NAE Piggy Banks to help get you started! For a limited time every penny your child collects in the Piggy Bank NAE will match up to $7.50! For details click here!
***GOING GREEN Please participate in the nationwide GO GREEN campaign and save a tree! You can start by signing up for home branching (it's free!) here on the website. After you have home branching access you can sign up for e-statements where all your statements will be securely and conveniently archived for 5 years!
*****The latest information regarding your account is only a click away*****
PROTECT YOUR PERSONAL INFORMATION!
Click HERE for fraud prevention tips and tips on how to stay safe in cyberspace
***FRAUD ALERTS Please remember to never give out any of your account information. We, our vendors, regulatory agency(NCUA), other credit union affiliates such as CUNA, VACUL or any other legitimate agency will never contact you and ask you to provide any personal information such as your social security number, account number, PIN or passwords via email, text message, telephone or mail for confirmation or security purposes. If you ever receive this type of communication contact us immediately, report the incident to the Federal Trade Commission (FTC- www.ftc.gov) and file a complaint with the Internet Crime Complaint Center (www.ic3.gov).
For example, if you ever receive a pop-up similar to, “WE DO NOT RECOGNIZE THE COMPUTER YOU ARE USING. TO CONTINUE WITH ONLINE BANKING PLEASE PROVIDE THE INFORMATION REQUESTED BELOW,” and are asked to “CONFIRM YOUR IDENTITY” by entering CONFIDENTIAL, detailed information contained on your credit card INCLUDING YOUR ATM PIN NUMBER, YOUR COMPUTER IS INFECTED!!!!! NEVER Provide ANY Information!
Fraudulent calls usually start on weekends when fraudsters know we are closed.
Please recognize that NAE Federal Credit Union will NEVER ask for your PIN and anytime someone does they are attempting a scam.
If you receive an email or pop-up requesting such information on your NAE Federal Credit Union account please notify us IMMEDIATELY by calling 757-410-2000.
RETAIL STORE CLERK SCAM
MAKE SURE TO CHECK YOUR RECEIPTS AT THE CHECKOUT COUNTER!
Some cashiers are attempting to steal money from customers upon checkout by adding $20-$40 "cash back." The customer signs for the purchase, walks out of the store, and never realizes the extra cash add-on. The cashier then pockets the money. Once you have left a store it is difficult for you to prove you did not receive the cash back so please check your receipt before signing for the purchase!
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