Become A Member
Learn More About The Benefits
757-410-2000 or 866-562-3328
Protecting Your Finances Today & Tomorrow.

IMPORTANT TRAVEL ADVISORY!!!

To help prevent and reduce fraudulent credit and debit card activity, safeguards have been established that may restrict card usage outside normal areas of use. To avoid any issues with credit or debit cards when traveling, please contact the Accounting Department or a teller at any branch prior to departure to provide notification of travel dates.

 

 VISA PLATINUM CREDIT CARDS

Updated EMV chipped card image.jpgNAE Visa Platinum Credit Cards offer a fixed annual percentage rate as low as 8.99% APR with NO annual fees, NO balance transfer fees, cash advances, quarterly letter checks and Scorecard Rewards. It's easy to pay off those other bank and store cards with an NAE Visa Platinum Credit Card.

Scorecard Rewards
We offer Visa Platinum Credit Cards with no hidden fees and the lowest interest rates you will find anywhere. In addition, you can earn Scorecard Reward points today by just using your card. Redeem your points for merchandise and travel.

 

Apply Today 

EZ Card Infoez-card-info-logo.jpg
To view your NAE Visa Platinum Credit Card statements online, click and sign up today. Benefits include account summary, 18 months of statements, the ability to pay your bills, transaction tracking, reports, alerts, downloads and security features.

verified-by-visa-logo.jpgVerified by Visa
NAE incorporated Verified by Visa to add safety when you buy online. Register your card with Verified by Visa and create a unique password to increase protection when shopping online with your NAE Visa Platinum Credit Card. Verified by Visa helps ensure that only you can use your Visa Card to buy online. Register today! It takes just a few minutes to activate.

 

Has your VISA Credit Card been lost or stolen?

If you have lost your VISA Credit Card or it has been stolen, please call 800-543-5073 and report your missing card.

If you suspect fraud on your account, please report it to the number above immediately and contact NAE for any additional questions.

All cards reported lost or stolen will automatically have a new card issued by the credit union unless notified otherwise.

NEW CREDIT CARD FRAUD ALERT SERVICE

In an attempt to prevent unauthorized use of your card, NAE Federal Credit Union credit cards are monitored 24/7 by a new and improved service called SecurLock. This service monitors card activity and spending habits to determine if a card may be experiencing fraud activity. When a card is suspected of having fraud activity, SecurLock will try to establish contact with the member to verify the transactions first through a text message, then by telephone, and lastly by email. At no time will they request additional personal information or card information (never reveal your PIN and/or card number to anyone). If they are unable to get in touch with the card holder they will put a temporary block on the account and contact the financial institution.

Example SMS/text messages:

FreeMsg: NAE Fraud Dept 8003694887: Suspicious txn on acct 1111: $201.99 WALMART. If authorized reply YES, otherwise NO. To Opt Out reply STOP.

If the reply is YES the case will be closed as not fraud and will receive the following response:

FreeMsg: NAE Fraud Dept: Thank you for confirming this activity. Your account is safe for continued use. To Opt Out reply STOP.

If the reply is NO, the member will receive the following response:

Free Msg: NAE Fraud Dept: Thank you. We will call you or you can call us anytime at 800-369-4887. To Opt Out reply STOP.

If you believe you are a victim of fraudulent activity, please contact the credit union immediately and call 800-543-5073 to report your card, so fraudulent activity can be stopped or prevented.

 

Apply Today

Member Services

Investment and Planning

Achieve your goals. More

Loans & Credit Cards

Save time and money with competitive rates and flexible terms. More

Savings Accounts

Open a share savings account and enjoy the benefits. More

Checking Accounts

NAE's free checking account is perfect for everyone. More

Financial Calculators

Make the right financial decisions. More

Related Topics

Membership
Credit Card Application
Lost/Stolen Cards
Current Rates
Online Banking

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the NAE Federal Credit Union website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

"

Site by Marathon Consulting